Technical Support Services
FAQ
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1. How to define cycle life performance?

-The cell can be charged/discharged repeatedly up to times specified in the produce specification with a certain level of capacity. Cycle life may be determined by conditions of charging, discharging, operating temperature and/or storage.

2. How about the connection between the battery and charger/system?

-The battery should be designed to be connected only to the specified charger and system.  A reverse connection of the battery, even in the specified system, should be avoided by employing special battery design such as a special terminals.

3. How to avoid short circuit?

-The cell is equipped with an insulating sleeve to protect short-circuit which may occur during transportation, battery assembly and /or system operation.

4. What are the suggestions for mixing batteries?

-Different types of cell, or same types but different manufacturer's cell may lead to cell rupture or damage to system due to the different characteristics of cell.

5. How to dispose of waste batteries?

-Although the cell contains no environmentally hazardous component, such as lead or cadmium,the battery should be disposed according to the local regulations when it is disposed. The cell should be disposed with a discharged state to avoid heat generation by an inadvertent short-circuit.

6. What are the precautions for using batteries?

-Use dedicated charger.

-Don't leave the battery near the fire or a heated source.

-Don't fold the battery cased with laminated film such as pouch and Polymer.

-Don't use or assemble old and new batteries together.

7. What if battery fluid accidentally gets into your eyes?

-If liquid leaking from the battery gets into your eyes, don't rub your eyes and wash them with clean water and go to see a doctor immediately.

8. What should we do if the battery packaging is damaged?

-In the event that damage to packaging results in the release of cells or batteries, the spilled products should be promptly collected and segregated and the shipper should be contacted for instructions.

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